Your Voice Matters
Feedback & Complaints
We welcome your feedback. You can share a compliment, complaint, suggestion, or safety concern without any fear of reprisal.
No Fear of Reprisal
You will never be disadvantaged for providing feedback or making a complaint.
Confidential
Your feedback is treated with strict confidentiality and only shared as necessary.
Anonymous Option
You may choose to submit feedback anonymously — no name required.
External Options
You can also contact the NDIS Commission at 1800 035 544.
We're here to listen
EqualRise Healthcare values every piece of feedback. It helps us improve services and ensure everyone receives the care they deserve.
Compliment
Complaint
Suggestion
Safety Concern
Cultural Safety
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