NDIS & Easy Read Resources

The NDIS (National Disability Insurance Scheme) is a program funded by the Australian Government. It provides funding and support to people under 65 years of age who have a permanent and significant disability. The NDIS helps people to get the support they need to live their life.

As an NDIS participant, you have rights. You have the right to choose your own service providers. You have the right to say no. You have the right to make complaints without fear. Your rights are protected by the NDIS Code of Conduct.

You can choose which providers you want to support you. Think about: What do I need help with? Does this provider understand my culture? Do I feel safe and comfortable with them? You can change providers if something is not working.

You can make a complaint if you are not happy with a service or how you were treated. You will not be punished for making a complaint. You can complain to EqualRise Healthcare directly, or to the NDIS Quality and Safeguards Commission.

Behaviour support is a service that helps you and the people around you understand why certain behaviours happen and how to provide support in a safer, more helpful way. It is about understanding — not punishing.

A Support Coordinator helps you understand your NDIS plan and connect with the right services and supports. They help you make the most of your NDIS funding and work with you to achieve your goals.